Volume 3, Issue 3, September 2018, Page: 93-98
Factors Affecting Patient’s Satisfaction with Provided Sexually Transmitted Infections Primary Health Care Service in El-Damazin Locality at Blue Nile State, Sudan 2015 - 2016
Khalid Fadl Alla Khalid, HIV Prevention Program, United Nations Population Fund, Khartoum, Sudan
Samia Yousif Idris Habbani, Free Lance Community Medicine Consultant, Khartoum, Sudan
Nada Jafar Osman, Primary Health Care Directorate, Federal Ministry of Health, Khartoum, Sudan
Malaz Elbashir Ahmed, HIV Prevention Program, United Nations Population Fund, Khartoum, Sudan
Rania Hassan Abdelgfour, HIV Prevention Program, United Nations Population Fund, Khartoum, Sudan
Received: Aug. 4, 2018;       Accepted: Aug. 22, 2018;       Published: Sep. 25, 2018
DOI: 10.11648/j.wjph.20180303.14      View  350      Downloads  23
Abstract
Sexually Transmitted Infections (STIs) continued to be a significant public health problem especially among women at reproductive age and young people. Measuring patient satisfaction is an essential aspect of making services attractive to patients and improving the quality of service. This study was intended to explore the factors affecting the patients satisfaction with the provided STIs service at the primary health care (PHC) in El-Damazin locality at Blue Nile State (BNS) in Sudan, 2015 -2016. This study was analytical cross-sectional health facility-based study. This study revealed that the more than half of studied STIs patients were females, more than 40% were at the age of 25 years or less and single. Majority of studied patients stated that the PHC centers were accessible, and the service is affordable. More than 60% rated the patients-care providers (CPs) communication pattern as good, yet more than 50% of the single STIs patients, and more than 40% of the young patients’ did not receive education and counseling on condom. Also, more than 60% of the illiterate patients did not receive education and counseling for HIV. Though the study showed that more than 60% were satisfied with provided service, the validation of this satisfaction those patients were not fully aware of their rights to communicate and discuss their cases with health CPs, even how to deal with the community and to receive all component of STIs service without discrimination. Based on the results, increase the demand for the STIs service by increasing the awareness of the local community to the STIs service delivery components, STIs/HIV prevention measure is essential. Also, adoption of the right based approach in the awareness raising will increase the demand on the STIs services components by decreasing the cultural silence about the STIs and self-stigma or stigma on health care setting.
Keywords
Sexually Transmitted Infections, Primary Health Care, Patient Satisfactions, Education and Counseling on Condom, Education and Counseling for HIV Testing, Patients- Care Providers Communication Pattern, Duration Time to Reach the Service, Payment for Receiving the Service
To cite this article
Khalid Fadl Alla Khalid, Samia Yousif Idris Habbani, Nada Jafar Osman, Malaz Elbashir Ahmed, Rania Hassan Abdelgfour, Factors Affecting Patient’s Satisfaction with Provided Sexually Transmitted Infections Primary Health Care Service in El-Damazin Locality at Blue Nile State, Sudan 2015 - 2016, World Journal of Public Health. Vol. 3, No. 3, 2018, pp. 93-98. doi: 10.11648/j.wjph.20180303.14
Copyright
Copyright © 2018 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/) which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Reference
[1]
Christian. N and Janet. B. What are sexually transmitted infections? What are sexually transmitted disease? Medical News Today. Published: Jun 13, 2012; Updated: July 26, 2017.
[2]
Burg. G. History of sexually transmitted infections (STIs). G Ital Dermatology Venereal. 2012 Aug; 127(4):329-40. PMID: 23007208.
[3]
World Health Organization, Geneva, Switzerland. Sexual and reproductive health. Report on global sexually transmitted infection surveillance 2013. pp 54. ISBN: 978 92 4 150740 0. Published: June, 2014.
[4]
WHO. Guidelines for the Management of Sexually Transmitted Infections. Essential Medicines and Health Products Information Portal. WHO: 2001, page 88, Updated 2006.
[5]
WHO, Global prevalence of selected available sexually transmitted infections. WHO; 2001 Nov.
[6]
WHO. Sexual and reproductive health. Global Health Sector Strategy on Sexually Transmitted Infections 2016–2021. June 2016. 60 pages; Page, 12. WHO/RHR/16.09.
[7]
Nathlee. A, Handan. W and Gita. R. Sexually Transmitted Infections in Women Participating in a Biomedical Intervention Trial in Durban: Prevalence, Coinfections, and Risk Factors. Journal of Sexually Transmitted Diseases. Volume 2013 (2013), Article ID 358402, 6 pages.
[8]
Klouman. E, Masenga. EJ, Klepp. KI, Sam. NE, Nkya. W, Nkya. C. HIV and reproductive tract infections in a total village population in rural Kilimanjaro, Tanzania, women at increased risk. J Acquire Immune Defic Syndr Hum Retrovirol. 2007; 12:163–168. doi: 10.1097/00042560-199702010-00010.
[9]
Jantsansengeegiin. B, Jantsansengeegiin. B, Choijiljaviin. E, Jadambaagiin. N, Aumakhanii Bulbul, Jamsranjaviin. T, Erdenebatiin Dolgion, Erdenebaatariin Soyolmaa, Minjuuriin. E, Badrakhiin. J, Sodnomyn. O. Increasing syphilis notifications in Mongolia: results from national surveillance for 2001–2011. Western Pacific Surveillance and Response Journal, 2012, 3(4):86–93. doi:10.5365/wpsar.2012.3.2.008.
[10]
Beyene. M, Gizachew. Y, Afework. K, Berihun. M, Shitaye. A, Bemnet. A, and Dagnachew. M. Sexually transmitted infections based on the syndromic approach in Gondar town, northwest Ethiopia. a retrospective study. BMC Public Health. 2013; 13: 123. Published online 2013 Feb 16. doi: 10.1186/1271-2458-13-123 PMCID: PMC3586370.
[11]
UNFPA. HIV prevention and care for life. UNFPA Sudan/ fact sheet; 2012 Jul 23.
[12]
UNAIDS.2010 UNGASS Report, North Sudan [internet]. SNAP; 2010 March 31.
[13]
UNAIDS-Sudan. Global AIDS Response Progress Reporting 2012 –2013.
[14]
Ali. M. M. Factors influencing healthcare service quality. International journal of health policy and management. Received 2012 Apr 26. Accepted 2012 Jul 21. Published online 2012 Jul 26.
[15]
Farzana. A, Pranitha. M, Mohammed. YV. Interpersonal Relations between Health Care Workers and Young Clients: Barriers to Accessing Sexual and Reproductive Health Care. Health. February 2013, Volume 38, Issue 1, pp 150–155.
[16]
Kathleen. JR. AIDS Patient Care and STDs. physician-Patient Relationships, Patient Satisfaction, and Antiretroviral Medication Adherence Among HIV-Infected Adults Attending a Public Health Clinic. July 2004, 16(1): 43-50.
[17]
Weston. R, Dabis. R, Ross. JDC. Measuring patient satisfaction in sexually transmitted infection clinics: a systematic review. Sexually transmitted infections BMJ journal. Volume 85, issue 6.
[18]
Khalid. F, Samia. H, Nada. O and Malaz. A. Factors Affecting the Utilization of Sexually Transmitted Infections Health Services at The Primary Health Centers in El-Damzin Locality at Blue Nile State, Sudan 2015-2016. World Journal of Public Health. Vol.3, No.2, 2018, pp 61-62. doi: 10.11648/j.wjph.20180302.15.Received: May 21, 2018; Accepted: June 6 2018; Published: July 12, 2018.
[19]
A. Khan and A. Khan. Sexually transmitted infection care in Pakistan: the providers’ perspective. Journal of the Pakistan Medical Association, vol. 62, no. 9, pp. 941–945, 2012.
[20]
Zanakis. SH, Alvarez. C, Li V. Socio-economic determinants of HIV/AIDS pandemic and nation’s efficiencies. European Journal for Operational Research, 2007; 176:1811–38. Received 26 August 2004; accepted 3 October 2005.
[21]
Morris. M, Epstein. H, Wawer. M. Timing is everything: international variations in historical sexual partnership concurrency and HIV prevalence. PLoS One 2010; 5: e12092. 2. Published: November 24, 2010.
[22]
Xu. JJ1, Wang. N, Lu L, Pu. Y, Zhang. GL, Wong. M, Wu. ZL, Zheng. XW. HIV and STIs in clients and female sex workers in mining regions of Gejiu City, China. National Center for AIDS/STD Control and Prevention. Sex Transm Dis. 2008 Jun; 35(6): 558-65. doi: 10.1097/OLQ.0b013e318165926b.
[23]
WHO. 10 Facts on Sexually Transmitted Infections. World Health Organization, Geneva, Switzerland, 2013.
Browse journals by subject